Shipping & Delivery Policy
1. General Information
This Shipping & Delivery Policy outlines the terms and conditions governing the shipping and delivery of products ordered from Augmetry Technologies (referred to as “we,” “our,” or “us”). By placing an order with us, you agree to comply with the terms outlined in this policy.
2. Order Processing
Orders are typically processed within 30 business days from the date of order placement. Processing times may vary depending on product availability and order volume.
3. Shipping Methods
We offer a variety of shipping methods to accommodate different preferences and needs. Available shipping options will be displayed during the checkout process.
4. Shipping Costs
Shipping costs are calculated based on the selected shipping method, destination, and order weight. The total shipping cost will be displayed during the checkout process before payment is completed.
5. Shipping Timeframes
Shipping timeframes depend on the selected shipping method and the destination address. Estimated delivery times will be provided during the checkout process.
6. International Shipping
We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may be applied by the destination country’s authorities. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
7. Tracking and Notifications
Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status and location of your package during transit.
8. Address Accuracy
It is your responsibility to provide accurate and complete shipping information when placing an order. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.
9. Delivery Attempts
Our shipping partners will make reasonable attempts to deliver your package to the provided address. In case of unsuccessful delivery attempts, you may need to coordinate with the shipping carrier to arrange for redelivery or pickup.
10. Order Tracking
You can track the status of your order by using the provided tracking number on our website or the shipping carrier’s website.
11. Order Inspection
Upon receiving your order, please inspect the package for any signs of damage during transit. If you notice any issues, please contact us within 24 hours of delivery to initiate a claim.
12. Contact Information
For any inquiries regarding shipping and delivery, please contact our customer support team at [email protected].
Please note that this Shipping & Delivery Policy is subject to change without prior notice. It is recommended to review this policy before placing an order.